UX Research
Understanding the people you’re serving has the power to guide design and build empathy. I pull from a strong research toolkit to arrive at a mix of methods and activities that yield valuable insights. My experience in design enables me to craft actionable insights that inform design, and I’ve developed a range of synthesis methods to support teams.
Research planning
Research plan development
Recruit criteria development
Session approach development
Session documentation
Research across design phases
Exploratory research including contextual inquiry, interviews, group chats, and surveys for foundational understanding of users and the problem space
Generative research including co-design and participatory design to inform design
Evaluative research including review of prototypes and products to evaluate concept or feature value and/or usability
Research may be conducted in-person or remotely, moderated or unmoderated depending on activities
Research synthesis and reporting
Session debriefs and summary capture
End-phase synthesis to identify major insights and themes
Research report development and presentation including key takeaways, detailed insights, and recommendations
Findings review workshops
Collaborative efforts
I believe stakeholders benefit from involvement in research (and vice versa) and have experience facilitating participation at different levels. I’m familiar with quantitative research methods and can recommend when to use them and partner with researchers and strategists who specialize in this area.