My approach to user experience encompasses strategy, research, and design, with an underlying focus on process. I blend a human-centered approach, systems thinking, and design expertise spanning product and service design, content design, and visual design to deliver experiences with value for the people using them and organizations offering them.

Services

Align on what to design and why, and capture it in an experience vision that generates momentum within the organization and guides teams in design.

Uncover the needs and perceptions of people you’re serving to inform strategy and design while gaining empathy that supports strong relationships.

Understand what UX content will meets your audience’s needs and determine form, delivery, and expression to build trust and inspire loyalty.

Empower your teams to maximize their impact—at a project, product, team, or organization level—by helping them align on shared purpose and process.